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📋 Your environment
This is gathered automatically — no personal data, no document text. Copy it into your bug report so support knows what you're running.
Gathering…
🐝 Report a bug
Two quick steps. Your API keys and license are always stripped from anything this page produces.
Opens a new GitHub issue with your environment already filled in. Add what happened and the steps to reproduce it.
A support-safe snapshot of your setup and session. Download it, then drag the file into your GitHub issue.
Found a security issue instead? Please don't post it publicly — use GitHub's private vulnerability reporting on the Security tab.
🧪 Dump Provider Models
Compare WaxFrame's cached model list against a fresh provider fetch. The live fetch does not write to your cache.
Pick a provider, then dump models.
Live fetch waits until you click Dump models.
🔧 Try these first
Most issues clear with one of these.
- Hard refresh. Ctrl+Shift+R (Windows/Linux) or ⌘+Shift+R (Mac). Clears a stale cached file after an update.
- Check your window size. WaxFrame is desktop-only and needs at least 1366×768. A narrow or zoomed window triggers the minimum-size overlay.
- Try another browser. A recent Chrome, Edge, or Firefox. Private/incognito windows can block the storage WaxFrame needs.
- Last resort — reset local data. If the app is stuck in a bad state, see the Wipe local data section below for a one-click reset.
🧹 Wipe local data
An escape hatch — for users uninstalling, or for fixing a wedged state from accumulated stale data.
WaxFrame stores everything locally in your browser across three storage layers. Nothing leaves your machine. The buttons below are stacked in storage-layer order — the first three each wipe one layer, and the last wipes everything. After any wipe the page reloads so the app starts fresh.
What each layer holds:
- localStorage — your AI list, API keys, custom-AI configs, project fields, license, Auto-mode settings, recommendation caches, model caches, UI prefs (collapsed/expanded rows, etc.).
- IndexedDB — your session data: round history, working document text, console history, conflict ledger snapshots. This is where the document and rounds you can see right now actually live (localStorage has a 5MB cap, IndexedDB is much larger).
- sessionStorage — per-tab storage the browser clears automatically when you close the tab. WaxFrame doesn't currently use it — this button is here as a thorough cleanup in case a future feature does.
What this does NOT touch: any data on the AI provider's servers (your API account, your keys, your usage history). To revoke an API key, do that in the provider's console (API Key Guide).
Wipes are irreversible from inside the app. If you have a hive or project worth keeping, export it first (Settings → Backup) before wiping.